Privacy Policy
Last updated: October 23, 2025
Phroneos BV ("Phroneos", "we", "us", or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website at phroneos.com ("Website").
By using our Website or providing your data through contact forms or newsletter registration, you agree to the terms of this Privacy Policy.
1. Who We Are
Phroneos BV
Kroondreef 83, 8490 Jabbeke, Belgium
Enterprise Number: BE1023.698.903
Email: privacy@phroneos.com
Phroneos BV is responsible for the processing of your personal data in accordance with applicable data protection laws, including the GDPR.
We take every measure to protect your privacy and handle personal data with the utmost care. Phroneos BV always complies with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
2. Personal Data We Collect
We only collect personal data necessary for the purpose of our services. This includes:
| Type of Data | Collected Via | Purpose |
|---|---|---|
| Name | Contact form | Communication and identification |
| Email address | Contact form, Newsletter signup | Sending newsletters, replies, updates |
| Company name | Contact form | Business profiling, communication purposes |
| Website usage data | Google Analytics, TrackTheMetric | Website performance and analytics |
We do not collect sensitive personal data on the Website.
3. How We Collect Your Data
Directly from you: via newsletter signups or contact forms.
Automatically: through website analytics tools such as:
- TrackTheMetric
- Google Analytics
No other tracking or profiling is done beyond what is stated above.
4. Why We Process Your Personal Data
We process personal data in accordance with the purposes for which it was provided:
- To inform active customers about similar products via direct marketing (legitimate interest)
- To provide information about possible security updates of our web applications
- To send newsletters, mailings, and invitations (consent of the data subject)
- To perform administrative tasks related to our collaboration
5. How We Process Your Personal Data
General
- The personal data we process is limited to what is minimally necessary for the purposes for which it is collected.
- We request your consent whenever it is required for processing your personal data.
- We have implemented appropriate technical and organizational measures to safeguard your personal data.
- We do not share personal data with third parties unless necessary to achieve the purposes for which it was collected.
- We are aware of your rights regarding your personal data and fully respect them.
Website
- On our website, personal data is collected via the contact form. Required fields include name (first and last), email address, company name and the reason for contacting us (message).
- Our website uses cookies. For more information, please refer to our Cookie Policy.
- The website contains hyperlinks to third-party websites. It is possible that third-party websites also link to our website. Phroneos BV is not responsible for the privacy policies of these third parties or their use of cookies.
6. Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: when you subscribe to our newsletter or submit a contact form.
- Legitimate interests: to improve the Website, understand visitor behavior, and ensure security.
- Legal obligations: compliance with tax, accounting, or regulatory requirements.
7. Sharing Your Data with Third Parties
We may share your personal data only when necessary to provide our services or comply with legal obligations. Third parties include:
| Recipient | Purpose | Location |
|---|---|---|
| Newsletter provider | Sending newsletters | EU (GDPR-compliant) |
| Google Analytics | Website usage analysis | US/EU (SCCs apply) |
| TrackTheMetric | Analytics and metrics | EU (GDPR-compliant) |
| Hosting provider | Website operation and maintenance | EU/US (SCCs apply) |
We ensure that all third parties process data in compliance with GDPR and have appropriate data protection agreements.
8. International Data Transfers
Some data may be transferred outside the European Economic Area (EEA), particularly to the United States.
We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Technical and organizational measures to protect your personal data
9. Data Retention
We only keep personal data as long as necessary for the purpose collected:
- Newsletter/contact data: retained until you unsubscribe or request deletion
- Website analytics: retained for up to 36 months
10. Your Rights
Under GDPR, you have the following rights:
- Access and obtain a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing
- Withdraw consent at any time (where applicable)
Requests can be made via privacy@phroneos.com. We respond within 30 days.
11. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted storage and secure transmission
- Access controls and monitoring
- Regular backups and system updates
Please note that no system is completely secure; we cannot guarantee absolute security.
12. Cookies
We use cookies to improve the Website experience:
- Functional cookies: necessary for site operation
- Analytical cookies: via Google Analytics
- Tracking cookies: only with explicit consent
You can manage or withdraw cookie consent at any time. For more details, see our Cookie Policy.
13. Children's Privacy
The Website is not directed at children under 16 years old. We do not knowingly collect data from minors.
If discovered, such data will be deleted immediately.
14. Changes to this Policy
We may update this Privacy Policy periodically. The latest version will always be available at phroneos.com.
Material changes will be announced via email or on the Website.
15. Contact
For questions, complaints, or to exercise your rights:
If you believe your rights have been violated, you may also contact the Belgian Data Protection Authority:
Address: Drukpersstraat 35, 1000 Brussels, Belgium
Tel: +32 2 274 48 00